Authentic ARMY OF MEN products are only available online from this website.
Our only retail stockist, where you can browse our products in-person is GEAR Berlin, in Berlin, Germany.
Our products are not available anywhere else.
This will depend on the Customs agency of the country being delivered to and whether the value of your order falls under the Tax-free threshold for import duties, if your country has such a threshold.
All import taxes and duties are the responsibility of the customer.
For more information please check with your local Customs office.
Many locations, most notably the UK, EU, Canada will charge you Tax and Duty on imported leather goods from Australia.
Please note that Australian export regulations require us to declare the exact value of goods on customs invoices. We are prohibited from declaring orders at a lower value or declaring it as a gift to reduce customs duties or taxes.
Due to changes to the procedure for collecting VAT and duties, we are unable to send orders to the UK that total less than $250 AUD (about £140).
Please note that VAT and duties will be charged separately by the courier before delivery.
You should expect an additional cost of around 30 to 35% (VAT & duties) on top of what you spend with us before your gear is delivered.
We are a made-to-order business.
This means we start hand-making your gear once you have placed an order.
There is a manufacturing time and delivery time estimator on our product pages. These dates are our best estimation. They are not a guarantee.
Manufacturing time. The bit we have some control over.
Our manufacturing times are updated daily. The time will vary depending on the number of outstanding orders and other work commitments.
If we expect to take longer we will contact you to explain why and offer other options.
Delivery time. The bit we have no control over.
This is a rough estimate that covers both domestic and international orders.
Australian Express Post may be a bit quicker, and rural international deliveries may take a bit longer.
Once we have shipped your gear, the most accurate delivery date will be available from the courier.
If your parcel has not been delivered by the expected date, contact both us and the courier in your area to lodge an inquiry.
If you need your gear before a particular date, "Leave a note with your order" on the Cart page or e-mail us the details and we will try our best.
E-mail: info@armyofmen.com
The short answer is no.
We will consider custom requests regarding size and changes to the colours of leathers, threads, and hardware, where possible.
We will only work with materials that we have extensively tested and have experience working with.
Easy, just login with your sign in details, and go to the Account History tab on the left to check your order status.
Yes, but only if it has not been sent.
If you change your mind contact us, quoting your order number and desired changes.
E-mail: info@armyofmen.com.