You ORDER IT, we MAKE IT, then we SHIP IT.
MAKE IT
We are a made-to-order business. This means we start hand-making your gear once you have placed an order.
There is a manufacturing time and delivery time estimator on this page, below the ADD TO CART button. These dates are our best estimation. They are not a guarantee.
If your gear is finished early, we will ship it early. If early delivery could be a problem (i.e. you'll be away), let us know.
SHIP IT (Australia)
Shipping within Australia is handled by Australia Post.
Standard Shipping (Free) uses Parcel Post.
Express Shipping ($10) uses Express Post.
SHIP IT (International)
We ship internationally using DHL Express and Australia Post, selecting whichever courier is most appropriate for your order. Delivery to most metropolitan areas typically takes up to 5 days.
Courier selection:
- Orders up to $275 AUD are sent via Australia Post
- Orders over $275 AUD are sent via DHL Express
- Exception: orders to select remote army boxes are always sent via Australia Post, regardless of order value
Shipping costs:
Shipping is charged at a flat rate per destination, regardless of order size or which courier is used. Rates vary by currency conversion, but as a general guide:
- $45 AUD — US, Canada, EU, New Zealand, and East Asia
If your country or currency isn't listed, we don't currently ship there. This may be due to limited courier infrastructure, unreliable customs processing, high import duties, high freight costs, elevated theft risk, or safety concerns related to importing this type of product.
UK Minimum Order
Due to changes to the procedure for collecting VAT and duties we are unable to send orders to the UK that total less than £135 (about $250 AUD).
NEED IT FAST?
If you need your gear before a particular date email us at info@armyofmen.com and we will do our best.
TAX and DUTY?
It depends on your country:
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US customers: All orders ship Delivered Duty Paid (DDP) via DHL Express. This means all import tariffs and customs fees are prepaid, so you won't pay anything extra on delivery. Prices for US customers have been adjusted to include all US tariff and duties.
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All other countries: Orders ship Delivered Duty Unpaid (DDU). This means import taxes and duties are your responsibility, as set by your country's customs authority. Charges may include VAT, GST, or other import taxes and vary by destination.
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Why DDP is only for the US: The US system allows DHL Express to handle all duties and taxes without requiring us to interact directly with US Customs, making DDP simple to offer. In every other country, fulfilling DDP would require us to file and pay import taxes directly with each country's customs authorities, which is complex, resource-intensive, and legally complicated, especially for a 2-person team like ours.
To help you plan, we provide country-specific tax and duty estimates on the cart page when items are in your cart. These are estimates only; final charges are set by your local courier or customs authority.
Please note: Australian export regulations require us to declare the full value of your order on customs invoices. We cannot declare a lower value or mark shipments as gifts to reduce duties or taxes.
WANT MORE INFO?
Check out our full SHIPPING & DELIVERY page
Any problems? We'll sort it out.
EXCHANGES
If your gear arrives damaged or doesn't fit we will exchange it and cover the cost of standard return shipping (up to $45 AUD).
RETURNS
If for whatever other reason you want to return it, and you haven't gotten all hot and sweaty in it, that's no problem too.
Drop us an email at info@armyofmen.com and we will work it out from there.
More information on our RETURNS & EXCHANGES page.
