Authentic ARMY OF MEN products are only available online from this website.
Our only retail stockist, where you can browse our products in-person is GEAR Berlin, in Berlin, Germany.
Our products are not available anywhere else.
It depends on your country:
- US customers: All orders ship Delivered Duty Paid (DDP) via DHL Express. This means all import tariffs and customs fees are prepaid, so you won’t pay anything extra on delivery. Prices for US customers have been adjusted to include all US tariff and duties.
- All other countries: Orders ship Delivered Duty Unpaid (DDU). This means import taxes and duties are your responsibility, as set by your country’s customs authority. Charges may include VAT, GST, or other import taxes and vary by destination.
- Why DDP is only for the US: The US system allows DHL Express to handle all duties and taxes without requiring us to interact directly with US Customs, making DDP simple to offer. In every other country, fulfilling DDP would require us to file and pay import taxes directly with each country’s customs authorities, which is complex, resource-intensive, and legally complicated, especially for a 2-person team like ours.
To help you plan, we provide country-specific tax and duty estimates on the cart page when items are in your cart. These are estimates only; final charges are set by your local courier or customs authority.
Please note: Australian export regulations require us to declare the full value of your order on customs invoices. We cannot declare a lower value or mark shipments as gifts to reduce duties or taxes.
Due to changes to the procedure for collecting VAT and duties, we are unable to send orders to the UK that total less than $250 AUD (about £140).
Please note that VAT and duties will be charged separately by the courier before delivery.
You should expect an additional cost of around 30 to 35% (VAT & duties) on top of what you spend with us before your gear is delivered.
We are a made-to-order business.
This means we start hand-making your gear once you have placed an order.
There is a manufacturing time and delivery time estimator on our product pages. These dates are our best estimation. They are not a guarantee.
Manufacturing time. The bit we have some control over.
Our manufacturing times are updated daily. The time will vary depending on the number of outstanding orders and other work commitments.
If we expect to take longer we will contact you to explain why and offer other options.
Delivery time. The bit we have no control over.
This is a rough estimate that covers both domestic and international orders.
Australian Express Post may be a bit quicker, and rural international deliveries may take a bit longer.
Once we have shipped your gear, the most accurate delivery date will be available from the courier.
If your parcel has not been delivered by the expected date, contact both us and the courier in your area to lodge an inquiry.
If you need your gear before a particular date, "Leave a note with your order" on the Cart page or e-mail us the details and we will try our best.
E-mail: info@armyofmen.com
The short answer is no.
We will consider custom requests regarding size and changes to the colours of leathers, threads, and hardware, where possible.
We will only work with materials that we have extensively tested and have experience working with.
Easy, just login with your sign in details, and go to the Account History tab on the left to check your order status.
Yes, but only if it has not been sent.
If you change your mind contact us, quoting your order number and desired changes.
E-mail: info@armyofmen.com.