FAQS

Are my personal details safe with ARMY OF MEN?

Our website is managed through Shopify. It uses Secure Socket Layer (SSL)/Transport Layer Security (TLS) protocol to encrypt communication.
We do not store credit card details and do not share any of our customers' information with any other parties.
Check out our PRIVACY POLICY.

How can I pay?

PayPal, Visa, MasterCard, American Express and JCB.

Do you have a showroom?

Not at this stage. We are an online only business based in Sydney, Australia. Everything is handmade to order, so even if you visited our workshop you'd probably not find anything to try on.
Once a year we have a Samples and Seconds Sale at Sydney Gay and Lesbian Mardi Gras Fair Day, usually late February. Keep your eyes on our social pages.

How do I choose my size? 

Sizing standards vary a lot, so we highly recommend you invest in a tape measure and get a friend to help if you’re unsure.
Our SIZE CHARTS have all the info.
If you fall outside our size range, we may still be able to make you what you want.
E-mail: info@armyofmen.com.

What is the adjustable range of your products?

Most of our harnesses have an effective range of a bit over 4" (10cm). A size 40 (chest between 40" and 42") will comfortably fit a chest down to 39" on the smallest setting and up to 43" on the largest.
Our jockstraps have a waist adjustment range of 6" (15cm). A size 36 (waist between 36" and 38") will comfortably fit a waist down to 34" and up to 40".
Our belts have a waist adjustment range of 5" (12.7cm). A size 36 (waist between 36" and 38") will comfortably fit a waist between 34.5" and 39.5".

Can I add to my order after I've checked out?

If you want to add to a completed order you can either place a new order and we will refund you the shipping cost, or contact us for a discount code so you don't have to pay the shipping charge twice. E-mail: info@armyofmen.com.

How long does it take to make?

We make and dispatch your gear within 4 business days of your order. If you need it in a rush, send us an email.

How accurate are your colours displayed online?

We do our best, but variations in screen displays mean we cannot guarantee the colour you see will be the exact colour you receive. If you aren't happy we have an easy RETURNS & EXCHANGES policy.

How do I look after my products?

Leather is a natural product, and keeping it in good condition requires proper storage and care. Check out our PRODUCT CARE.

What if I damage my gear?

Since we make everything in-house, we are usually able to repair it as well. If you've been playing rough and something gets damaged, breaks, or is badly scratched contact us and we will see what we can do. E-mail: info@armyofmen.com.